Returns & Refunds

  • Sometimes it doesn’t work out, you can send most items back within 30 days of delivery. 
  • We inspect all returned items. The product must be in a new or unused condition with all original product inserts and accessories.
  • Return shipping cost is the responsibility of the customer in case of buyer’s remorse. 
  • We will refund the cost of items and shipping cost for defective Items or errors and also shipping cost to bring the items back to the facility. 
  • Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item. 
  • All returns need to have a filled return form emailed to for further return instructions. 
  • Refunds are done once the item has arrived at our facility. Funds deposits arrival depends on the bank.

OT Royals Collection

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