Home About Us Our Brand Collection Our Process Contact Returns & Refunds Sometimes it doesn’t work out, you can send most items back within 30 days of delivery. We inspect all returned items. The product must be in a new or unused condition with all original product inserts and accessories. Return shipping cost is the responsibility of the customer in case of buyer’s remorse. We will refund the cost of items and shipping cost for defective Items or errors and also shipping cost to bring the items back to the facility. Ship the product as soon as possible so it arrives at our facility within 45 days of receipt of the item. All returns need to have a filled return form emailed to for further return instructions. Refunds are done once the item has arrived at our facility. Funds deposits arrival depends on the bank. OT Royals Collection Follow Along Join the OT Royals journey and see where we take our designs next. Success! Email Subscribe FollowFollowFollow Home About Us Our Brand Collection Our Process Contact Privacy Policy Shipping Terms & Conditions Refund and Returns Policy Website Designed & Developed By Reason 2 Design Ltd.